Details matter. Design without limits

FAQ

Welcome to The Modern Room Help Center

We’ve gathered answers to your most common questions to make your experience as seamless and stylish as the spaces we help you create. Whether you're curious about shipping timelines, return policies, or how to track your order, you’ll find everything you need right here.

Can’t find what you're looking for? Our customer support team is always ready to assist.

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1. What types of furniture do you offer?

We specialize in modern and mid-century modern furniture, offering a curated selection of luxury sofas, sectionals, accent chairs, dining sets, storage solutions, and more. Our pieces combine timeless design with high-quality craftsmanship to elevate your living space.

2. Where do you ship?

We currently ship to customers within the United States and Canada. If you're located outside the U.S., please contact our support team to inquire about shipping options.

Welcome to The Modern Room Help Center

We’ve gathered answers to your most common questions to make your experience as seamless and stylish as the spaces we help you create. Whether you're curious about shipping timelines, return policies, or how to track your order, you’ll find everything you need right here.

Can’t find what you're looking for? Our customer support team is always ready to assist.

3. How long does shipping take?

Shipping times vary depending on the item and location.

On average:

  • In-stock items: 7-14 business days

4. Can I track my order?

Yes! Once your order ships, you will receive a tracking number via email. You can use this to monitor your shipment’s progress.

5. How do I care for my furniture?

  • Velvet & Bouclé: Use a soft brush or vacuum attachment for dust; spot clean with mild detergent.
  • Leather: Wipe with a damp cloth; use a leather conditioner periodically.
  • Wood & Metal Finishes: Clean with a dry or slightly damp cloth; avoid harsh chemicals.
    For detailed care instructions

6. What is your return policy?

We accept returns within 30 days of delivery on eligible items. To be eligible for a return:

  • Items must be in new, unused condition with original packaging.
  • Custom or final-sale items are non-refundable.
  • Return shipping costs may apply.

Couldn't find you answers?

We're here to help. If you couldn't find the information you were looking for, please reach out to us directly.